Frequently asked

Answers, gently offered.

Everything you might wonder before diving in. Can't find it? Head to the contact page.

  • CritterConnect is a shared care platform for every kind of animal. Log meals, meds, walks, bathroom breaks, habitat maintenance, and health notes. Keep your whole household on the same page.

  • Yes. CritterConnect is free to start. Core logging, sharing, reminders, and health tracking are available at no cost. Premium features may be added in the future.

  • Absolutely. Create a family group and invite roommates, partners, kids, or sitters. Everyone sees updates in real time so nothing falls through the cracks.

  • Dogs, cats, birds, fish, reptiles, amphibians, small mammals, farm animals, and exotic pets. If your species isn't listed, create a custom species template in seconds.

  • Yes. Custom species let you define your own care tasks, reminders, and habitats, perfect for axolotls, hedgehogs, sugar gliders, tarantulas, and more.

  • CritterConnect is designed mobile-first and works beautifully in any browser, you can add it to your home screen for an app-like experience. A native app is on our roadmap.

  • You can set per-pet or per-habitat reminders for medications, feedings, cleanings, and appointments. Reminders are shared with your family group so anyone can respond.

  • Your data belongs to you and your family. We use row-level security to isolate every family's data, encrypted transport, and industry-standard authentication. We do not sell your data, ever.